FAQs

I love the LTD Light products and I want to sell them, how can I?

Great! Please shoot us an message through the contact page and we can discuss becoming a distributor.


Is The LTD Light only for tattooing?

Not at all! The light was designed by a tattooer, where lighting is essential for the craft, but it was also designed to be used in many different situations and industries. If you need great light that can easily be taken anywhere, The LTD Light is for you!


How long do the lights last?

The LTD Lights are rated to last up to 10,000 hours. We are constantly testing all different configurations to make sure it is the best light on the market. Have an idea to make it better? Please send us a message on our contact page. We would love to hear it!


What countries do you ship to?

We ship to the United States (including Hawaii and Alaska). 

***We are currently setting up worldwide distribution. Should have it available early 2020. 


When will my order be processed?

Once your order is received it will be processed and shipped within (3) business days. 


I would like to cancel my order. What do I do?

Once your credit card has been approved, your order is immediately processed for shipping. Orders that are shipped and are refused at the time of delivery will be charged a return-to-shipper fee. If you decide to cancel your order, please accept delivery and then contact us on our contact page 


How long will it take for me to receive my order? 

Once your credit card is approved, you will receive an email confirmation at the email address you provided while checking out. A shipping confirmation will then be sent once your order has shipped. Most in-stock orders will ship within (3) business days. Delivery can take up to 14 days, depending on location. 


My order should have arrived but hasn't. What do I do? 

Your shipping confirmation email will include a tracking number so you can track the package. If you're still having problems please email us on our contact page


My lamp is not working correctly?

If you’re having trouble with a LTD Light or other product, please send us a message on our contact page 


Does my LTD Light come with a warranty?

All LTD Light products come with a one-year limited warranty on fixtures unless indicated otherwise. A copy of this warranty has been included with your product. Remember to keep a copy of your receipt as well, in case you have problems.